June 2018

Strengthening Financial Consumer Protection: What has to be the driving force

11:45am-1:30pm | Fairmont Royal York Hotel - 100 Front Street West, Toronto

Whatever role and significance banks have in our lives, the bottom line is that they are businesses – and there are laws and regulations to protect those of us who use their products and services. This is the crux of the matter the Financial Consumer Agency of Canada (FCAC) examined in its most comprehensive industry review to date, Domestic Bank Retail Sales Practices Review. With the report on this review freshly launched and sparking public reflection, FCAC’s Commissioner Lucie Tedesco will talk about the implications of what the Agency found and the changes she expects to see in our federally regulated financial institutions.

Sharing her own frank, informed assessment of financial consumer protection in Canada and as it compares to other jurisdictions, she will impart to us what it will take to ensure banks' sales practices and the supervision of the Canadian banking industry focus on consumer interests.

- Lunch will be served -

Member price:
Individual seat: $89 +HST
Table (seats 10): $800 +HST

Regular price:
Individual seat: $110 +HST
Table (seats 10): $990 +HST

- For information about accessibility, please email nigra@economicclub.ca
- Dietary restriction notes and meal requests must be submitted to nigra@economicclub.ca by Thursday, June 7, 2018

*The views expressed on the Economic Club platform are not that of the Economic Club or its affiliates but of the speakers alone and the organizations they represent*

Lucie Tedesco

Financial Consumer Agency of Canada

Lucie Tedesco

Lucie Tedesco was appointed Commissioner of the Financial Consumer Agency of Canada (FCAC) in September 2013, for a five-year term. She previously served as Deputy Commissioner from 2008.

As FCAC Commissioner, Ms. Tedesco ensures that federally regulated entities comply with consumer protection measures and helps advance the financial literacy of Canadians. She serves as a member of the federal Financial Institutions Supervisory Committee, and is also a board member of the Canada Deposit Insurance Corporation.

In 2016, Ms. Tedesco was appointed Chair of the International Financial Consumer Organisation (FinCoNet), an international association of supervisory authorities responsible for financial consumer protection. She is also a faculty member of Osgoode Hall’s Regulatory Compliance and Legal Risk Management for Financial Institutions Program.

Ms. Tedesco began her career in private practice with Burke-Roberston, Barristers and Solicitors, where she specialized in insurance law. She went on to hold senior leadership roles with major Canadian financial institutions. In 2000, Ms. Tedesco joined Export Development Canada (EDC) where she took on increasingly senior positions, finishing her career there as Vice-President, Strategy and Planning.

A member of the Ontario Bar, Ms. Tedesco holds a Bachelor of Arts degree (Lettres françaises) and an LL.B. from the University of Ottawa.
Lucie Tedesco a été nommée commissaire de l'Agence de la consommation en matière financière du Canada (ACFC) en septembre 2013, pour un mandat de cinq ans. Elle occupait le poste de commissaire adjointe depuis 2008.

À titre de commissaire de l'ACFC, Mme Tedesco s’assure que les entités financières sous réglementation fédérale respectent les mesures de protection des consommateurs et contribue à faire progresser la littératie financière des Canadiennes et des Canadiens. Elle est membre du Comité de surveillance des institutions financières ainsi que du conseil d’administration de la Société d’assurance-dépôts du Canada.

En 2016, Mme Tedesco a été nommée présidente de l’International Financial Consumer Organisation (FinCoNet), une organisation internationale qui regroupe des organismes de surveillance chargés d’assurer la protection des consommateurs de produits et de services financiers. Elle est également membre du corps professoral d’Osgoode Hall, où elle enseigne dans le programme de conformité réglementaire et gestion des risques juridiques pour les institutions financières.

Mme Tedesco a débuté sa carrière chez Burke-Roberston, Barristers and Solicitors, un cabinet juridique où elle s’est spécialisée en droit des assurances. Elle a par la suite assumé d’importantes fonctions au sein de la haute direction de grandes institutions financières canadiennes. En 2000, Mme Tedesco a joint les rangs d’Exportation et développement Canada (EDC) où elle a occupé divers postes d’importance croissante, terminant sa carrière à EDC dans le poste de vice-présidente, stratégie d’affaires et de planification.

Membre du Barreau de l’Ontario, elle détient un baccalauréat ès arts en lettres françaises et un baccalauréat en droit de l’Université d’Ottawa.

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